Memorial Photo Frame PERSONALISED ref PFM

Please note that we can only deliver to the UK.

On the Order Form you will have the option of choosing STANDARD or EXPRESS Delivery.  Standard delivery items should arrive in around 6-8 working days, and Express within 3-4 working days.

 In the unlikely event of lost or delayed items by Royal Mail, we will instigate a claim with them, and replace or refund your order IF the item is not found, however Royal Mail will not allow a claim until 3 weeks after the date of posting.

It may not be possible to deliver very heavy or fragile items to remote areas, including overseas, and we reserve the right to cancel and refund these orders if necessary.  Please note that we only send to UK.

We will contact you to confirm delivery details, before engraving and despatching, if necessary.

GIFT WRAPPING SERVICE

If we are sending your gift directly to the recipient, for a small extra charge of £3.50 we can gift wrap your present, and add a handwritten gift card.  Small items (jewellery etc) will be in a gift bag with gift card.  (We won't include any invoice or receipt, of course).  You can choose this option, and add gift card details, at Checkout.  Please note that we are unable to gift wrap a few very large or bulky items, which will be mentioned on the item's description.